• Supportive, team-oriented workplace
• Meaningful work helping patients every day
• Stable daytime hours in a professional medical setting
• Friendly patients and coworkers

As the first point of contact for our patients, you’ll play a vital role in creating a positive experience from the moment they call or walk through our doors.

Your responsibilities will include:

• Greeting patients and families with warmth and professionalism
• Answering phones and assisting callers efficiently
• Scheduling appointments for new and established patients
• Checking patients in and ensuring records are accurate
• Verifying insurance and updating demographics
• Helping families enroll in the patient portal
• Explaining practice policies and procedures
• Managing paperwork and ensuring required forms are completed
• Communicating with clinical staff to support smooth daily operations

• High school diploma or GED
• At least 1 year of experience in appointment scheduling position or customer service position (medical office experience preferred) 
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Calm, professional demeanor — even during busy times
• Comfortable using computers, Microsoft Office, and practice management software
• Knowledge of medical practice protocols related to scheduling appointments
• Knowledge of manual/computerized scheduling systems
• Basic knowledge of medical terminology is a plus

You may be a great fit if you are:

✔ Friendly and welcoming

✔ Detail-oriented and dependable

✔ Able to juggle multiple tasks at once

✔ Patient and empathetic

✔ A team player who takes initiative

If you enjoy helping people and want to be part of a caring healthcare team, we’d love to hear from you!

Apply today by sending your resume to:

jmonty@pedcarespecialists.com